1. Information We Collect

We collect information to provide better services to all our users—from figuring out basic stuff like which language you speak, to more complex things like which AI tools you find most useful. The information we collect includes:

• Personal Information: Name, business email address, phone number, and company details provided during demo bookings or account registration.
• Usage Data: Interaction logs with our AI agents, feature utilization metrics, and technical performance indicators.
• Integration Data: Metadata and records synced securely from your connected CRMs and communication channels.

2. How We Use Information

We use the information we collect from all our platforms (including Enabely, Convertly, Engagely, Expertly, and Channely) to operate, maintain, protect, and improve our services. Specifically, we use it to:

• Deliver real-time conversational AI responses and automated sales workflows.
• Analyze user engagement to enhance platform intelligence and response accuracy.
• Send administrative notifications, security alerts, and technical support updates.

3. Data Security & Protection

We implement robust security measures, including end-to-end encryption, secure data transmission protocols, and strict access controls, to protect your organization's sensitive information from unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Sharing & Integrations

We do not share your personal or business data with companies, organizations, or individuals outside of Intakly except in the following cases:

• With Your Consent: When you explicitly authorize CRM or communication tool integrations (e.g., Salesforce, HubSpot, WhatsApp).
• For Legal Reasons: To meet any applicable law, regulation, legal process, or enforceable governmental request.

5. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please feel free to reach out to our team at support@intakly.ai.